Hi Isa,

You can try these steps from Windows support.

Method 1: Run Windows update troubleshooter (if you have not run already)

a.Open Search by swiping in from the right edge of the screen (or if you're using a mouse, pointing to the upper-right corner of the screen and moving the mouse pointer down), and then tapping or clicking Search.
b.Tap or click Settings and type troubleshooting in the text box.
c.Tap or click Troubleshooting from the list of results.
d.Tap or click Fix problems with Windows Update, click Next and follow the instructions.

Method 2: Perform clean boot and check.

You may perform a clean boot to check if any third party application is causing the issue.

Step 1:

a) Press the ‘Windows + R’ key on the keyboard.
b) In the ‘Run’ windows type ’MSCONFIG’ and click ‘Ok’.
c) Click the ‘Boot’ tab and uncheck ‘Safe Boot’ option.
d) On the ‘General’ tab, click to select the option ‘Selective startup’, and then click to clear the option Load startup items check box.
e) On the ‘Services’ tab, click to select the ‘Hide all Microsoft services’ check box, and then click ‘Disable all’.
f) On the ‘StartUp’ tab, click ‘Open Task Manager’. In the Task Manager windowunder startup tab, right click on each startup item which are enabled and select ‘Disable’.
g) Click ‘OK’, and then click Restart.

Step 2: Enable half of the services

a) Follow steps 1a and 1b to start the System Configuration utility.
b) Click the Services tab, and then click to select the Hide all Microsoft servicescheck box.
c) Click to select half of the check boxes in the Service list.
d) Click OK, and then click Restart.
Step 3: Determine whether the problem returns
If the problem still occurs, repeat step 1 and step 2. In step 2, click to clear half of the check boxes that you originally selected in the Service list.

If the problem does not occur, repeat step 1 and step 2. In step 2, select only half of the remaining check boxes that are cleared in the Service list. Repeat these steps until you have selected all the check boxes.

If only one service is selected in the Service list, and you still experience the problem, the selected service causes the problem. Go to step 6. If no service causes this problem, go to step 4.
Step 4: Enable half of the Startup items
If no startup item causes this problem, a Microsoft service most likely causes the problem. To determine which Microsoft service may be causing the problem, repeat step 1 and step 2 without selecting the Hide all Microsoft services check box in either step.
Step 5: Determine whether the problem returns
If the problem still occurs, repeat step 1 and step 4. In step 4, click to clear half of the check boxes that you originally selected in the Startup Item list.

If the problem does not occur, repeat step 1 and step 4. In step 4, select only half of the remaining check boxes that are cleared in the Startup Item list. Repeat these steps until you have selected all the check boxes.

If only one startup item is selected in the Startup Item list, and you still experience the problem, the startup item that is selected in the list is the service that is causing the problem. Go to step 6.

If no startup item causes this problem, a Microsoft service most likely causes the problem. To determine which Microsoft service may be causing the problem, repeat step 1 and step 2 without selecting the Hide all Microsoft services check box in either step.

Step 6: Resolve the problem

After you determine the startup item or the service that causes the problem, contact the program manufacturer to determine whether the problem can be resolved. Or, run the System Configuration utility, and then click to clear the check box for the problem item.

Step 7:

Note: After you have finished troubleshooting, follow these steps to boot to normal startup.

a) Press the ‘Windows + R’ key on the keyboard.
b) In the ‘Run’ windows type ’MSCONFIG’ and click ‘Ok’.
c) On the ‘General’ tab, click the ‘Normal Startup’ option, and then click ‘OK’.
d) When you are prompted to restart the computer, click ‘Restart’.

Method 3: Run System Update Readiness Tool and check.

System Update Readiness Tool fixes Windows Update errors in Windows 8, Windows 7, and Windows Vista, Windows Server 2008 R2, and Windows Server 2008
http://support.microsoft.com/kb/947821

For more information, visit the following link.Troubleshoot problems with installing updateshttp://windows.microsoft.com/en-US/windows-8/troubleshoot-problems-installing-updates

What is the Browser Choice update? (KB976002)
http://windows.microsoft.com/en-GB/windows/what-is-the-browser-choice-update

If anything in my post is unclear or you have any further questions, please do not hesitate to let us know. It is our pleasure to be of assistance.

Source: https://answers.mic...

I hope this helps.

Regards,


Ryan

  

Hello Isa,

Thank you for posting here and I'm sorry to hear about the Windows Update issue that you are experiencing.

Follow the steps below to resolve the issue.

• Enough storage space

First, we will examine and test your hard disk space. If you want to run Windows Update, make sure that you have free space on your hard disk to store the required files for the update.
If this is your problem, you may need to clean up your hard drive. To do this, follow the steps below.

1. Navigate into the search box of Cortana and type "Disk Cleanup" without quotation marks, select the application.
   
2. Select your system drive, the common path should be path drive letter C, please wait for the disk cleanup process to complete, then see how much space you can free up.
   

Note: Please be careful not to select / mark the important files, once selected they will be deleted on your system.

• A malware stops the update

A malware program can modify / change important files on your computer system, please make sure that your system is free of malware programs to eliminate malware programs, you must run your security or antivirus program. If you do not have a safety program or your safety program can not detect any problems, I strongly recommend that you use our SecurityReviver program.
SecurityReviver is designed to scan and locate malware programs on your computer and eliminate the threats.

http: //reviversoft.c ...

• Windows Update Troubleshooter

If none of the above solutions are helpful, I'd also like to suggest that you download the Microsoft troubleshooting tool for this particular issue. Please visit the link below.

http: //aka.ms/diag_w ...

Once you have accessed the link above, you can download the fix tool from Microsoft.

1. Please double-click the downloaded fix tool .
2. You will be able to see a screen asking you to select and correct a particular file. Please select Windows Update and click Next.
   
3. Please wait until the process is complete and the problem should be resolved.

If you still can not solve the problem with the steps above, follow these steps.

• Delete and download again

1. Hold down the Windows key and press R (Windows key + R) to start the application.
2. Copy and paste the path given below and press Enter.

C: \ Windows \ Software Distribution \ Download

3. You will be redirected to the update download folder. Delete all files in this folder by pressing Ctrl + A and press Delete.

(If files can not be deleted, restart the computer in Safe Mode and delete the files from there.)

4. After deleting all files, restart your computer and rerun Windows Update.

I hope that helps you with the problem you have!

Happy computers,

Christian

Hi Isa,

Please try the below steps to Fix Windows Update Error 8024200D on Window 7

1. Enter Windows Clean Boot mode
1) Go to start menu and run MSCONFIG and press Enter key.
2) On the pop-up System Configuration Utility Windows, select “services” menu and check “Hide All Microsoft Services”
3) Click “Disable All” option and press ok. Restart your computer.
4) Try again Windows update.

2. How to get back to normal mode from Windows Clean mode
1) Go to start menu and run MSCONFIG and press Enter key.
2) Click “General” tag and select “Normal Startup – load all devices and services”
3) Click ok and restart your computer.

3. Use SFC /SCANNOW command to repair corrupted system files.
Go to start menu, run “CMD ” without quotation marks, input sfc /scannow in the pop-up command windows and press Enter. This command will scan every corner of your system, once it find any damaged or improper system files, it will pop up a prompt to ask you insert Windows setup disk to extract the correct system files to replace the damaged ones. If the system repair operation is successful, after restart, you can try again Windows Update.

I hope this helps.

Regards,
Lokesh