Hi Jonathan. Just to clarify here that described two different problems. 1. Computer takes too long to start Two. Find a blue screen (sad face) with an error message Is it right? You can include the exact details of the error message on the blue screen error? ¿3. That this has been happening since the beginning? Does this mean after you upgrade to Windows 8 or you bought your computer? Please include as much information on the subject to help us assist you further. Thanks

You can also include images and information system, if possible.

Hi Jonathan,

Please see the image below:


As you can see in the images above, the uninformative page of text has gone. Instead you get a sad face depicted in text characters followed by a message telling you your PC couldn’t handle a problem.

So, inorder to resolve the problem, you need to specify the message you get like as in the image above:SYSTEM_SERVICE_EXCEPTION.

Regards,
Lokesh