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By Steve Horton |
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This article is part of a continuing series on Blue Screen of Death errors. A Blue Screen of Death (BSoD) is the error screen you see when Windows has a major issue. It halts the PC and displays some very important information.
Depending on the error message you get, the steps you need to take are different.
Error Name:
This error may also appear with only a few lines of text and the error code 0xC000021A, as in the screenshot.
This one happens as a result of an error in a critical user-mode subsystem. What that means is that it could be one of three things: your device drivers need updated, your PC needs scanned for viruses, or your hard disk needs scanned for errors.
That’s where Driver Reviver comes in. With a single scan, it can update all the drivers on your PC at once, and will even back up your existing drivers and create a Restore Point for you. Driver Reviver specializes in clearing up system errors due to old or incorrect drivers. Give it a try.
This error could be caused by a virus. If so, you’re going to want to run a reputable virus scanner, such as Malwarebytes Anti-Malware, that can scan the MBR and eliminate the problem. Here’s our guide to escaping a virus attack.
A corrupted hard drive might be causing this BSoD. To check the hard drive for errors:
Here’s a page on Microsoft’s website about this specific BSoD error. It’s pretty technical, but worth checking out if the above solutions don’t work.
Good luck!
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