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Hi John,
These errors can be caused by both hardware and software issues, and it can be difficult to troubleshoot the problem. The following tools and methods can often help get Windows up and running again. Undo recent changes using System Restore System Restore is the easiest thing to try first. It can undo recent changes to your computer's system files that might have caused the problem. System Restore doesn't affect your personal files, such as email, documents, or photos. Open System Restore
Windows creates a report when certain hardware or software problems occur. Action Center can check whether there's a solution to a reported problem. Check for solutions
Recent updates from Microsoft might help fix the problem. Windows Update helps keep your computer up to date with the latest system updates and drivers. You can check Windows Update manually to help ensure you have the latest updates to Windows 7installed. Check for updates
Safe mode starts Windows in a limited state. Only the basic files and drivers necessary to run Windows are started, which can help you troubleshoot software problems. For example, if a program runs as soon as you start Windows and can't be shut down, you can start Windows in safe mode, and then try to uninstall the program. Start your computer in safe mode
If you can't start Windows at all The following tools can help you uninstall or roll back software changes, repair Windows startup files, and restore your system from an earlier backup. If none of those suggestions fix the problem, you can reinstall Windows 7. Several of the following tools are located on the System Recovery Options menu. This menu is preinstalled on your computer's hard disk, and is also on the Windows 7installation media. I hope this helps. Regards, Lokesh |
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