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When my son is trying to play one of his games the message "You need Adobe Flash Player 11.1 or greater to play " We are using Windows 8 and I keep getting the message "Flash Player is integrated with Internet Explorer in Windows 8. You do not need


2014/07/09 21:46
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He has been playing this game for a long time and today is the first time that this message popped up.
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Answered by
Nish
2014/07/10 00:35
Hi Gloria,

Irrespective of what the browser says, I would recommend downloading and installing the latest Adobe Flash Player plugin for Internet Explorer. The latest flash games and apps often require the latest version of Flash to run well.

Here\'s what you need to do:

- Open Internet Explorer
- Go to: http://get.adobe.com/flashplayer/
- Make sure the page detects your Windows OS and Browser correctly
- Download and install the latest flash player
- Restart Internet Explorer
- Try playing the game

Let us know if this works for you.

Good luck,

James


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Commented by Gloria Kadlec
2014-07-10 01:32:49
It wont let me install at all. It tells me that the update is not compatible with my computer.
Commented by Nish
2014-07-10 04:13:48
Hi Gloria, Try this download instead: http://get.adobe.com/flashplayer/otherversions/ Be sure to select the correct OS and version before you download the latest update. Also, you need to close/exit Internet Explorer before you install the update. Please also let us know if the update works for other browsers in your computer. If you don\'t have any, give Google Chrome a try. You might like it better than IE. James

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