We are sorry to hear you are having trouble activating the product and have it charged. Attention of our support team You can expect to hear from them soon.
In the future, please consider contacting our dedicated support team for the earliest assistance with your product and purchase
http://www.reviversoft.com/nl/registry-reviver/support/
When I connect an external microphone to the jack, it is not working. I can see it in the "Sound" tab, but the levels is very low. I have tried with several microphones.