Hi Jos,

If your licence key is not getting recognised, there are a couple of ways to get back your licence key:

1. You can retrieve it using the Lost Code tool, by having the license details sent to the email address used for the purchase.

2. View all your licenses by visiting the ReviverSoft account section.

If it still doesn't work, please make sure that the below points are not causing any problem in the registration process.

1. If you copy a space at the start or end of the license code, it will cause the license code not to work.
2. If you are using the license details from a different product, you will be unable to complete the activation. All ReviverSoft products are different and require separate purchases and licenses. You need a license code for your purchased product only.
3. If you have typed in the license code incorrectly, it will not work. In order to avoid this, you should copy the complete license code from your purchase confirmation email and then paste it directly into the activation window.
4. Do ensure that your internet connection is working correctly and that you have checked your firewall settings. You can either temporarily disable your firewall or add an exception for the Reviversoft product.
5. Do a check of your computer’s date and time. An incorrect date might cause the Reviversoft server system to think that your license code has already expired.

If it still doesn't work, then you can contact the support team via the below link.

www.reviversoft.com...

I hope this helps.

Regards,
Lokesh

Hi Jos!

For a better assistance regarding your purchase/license details, please contact us at support@reviversoft.com.

Thank you,


Ryan